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Keep your appliances performing at their best with Proactive Customer Care

Keep your appliances performing at their best with Proactive Customer Care

Keep your appliances performing at their best with Proactive Customer Care

Keep your appliances performing at their best with Proactive Customer Care

Download the
ThinQ app to
access Proactive
Customer Care

LG Proactive Customer Care works with the LG ThinQ app to send you installation reports, usage details and alerts about potential issues before they even happen—so you can keep your home running smart. To get started, just download the free LG ThinQ app, connect your appliance to wi-fi and register your product.

Download on the Apple store  Get it on Google Play

Download the ThinQ app
to access Proactive
Customer Care

LG Proactive Customer Care works with the LG ThinQ app to send you installation reports, usage details and alerts about potential issues before they even happen—so you can keep your home running smart. To get started, just download the free LG ThinQ app, connect your appliance to wi-fi and register your product.

Download on the Apple store  Get it on Google Play


Register your LG smart product on the LG ThinQ App
and gain access to a variety of helpful features.

Register your LG smart product on the LG ThinQ App and gain access to a variety of helpful features.

Install Setup Quick Check

Get automatic diagnostic checks of newly installed appliances to make sure your appliance was installed correctly and will run smoothly.

Preventative Alerts & Guidance

Receive alerts about possible maintenance issues before they even occur and get guidance on how to correct the issue for maximum efficiency and cost-savings.

Performance & Usage Reports

Enjoy detailed reports about appliance performance, notification history and current status. Plus, get reminders when it’s time to perform maintenance and step-by-step instructions that make it easier to maintain appliances.
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